PropalotStatus

Sample data. Nothing is monitoring Propalot yet. Every figure and incident below is placeholder history, generated so the page can be built and reviewed — none of it is a measurement, and none of it should be read as one.

All systems operational

Last checked · refreshes automatically

Listings

Search, filters, and the listing pages themselves.

Operational

Listings: 4 of the past 90 days were not fully operational, totalling 2 hrs 54 mins.

99.87 %uptime over the past 90 days2 hrs 54 mins not fully operational

Listing media

Photography, floor plans and virtual tours.

Operational

Listing media: 5 of the past 90 days were not fully operational, totalling 2 hrs 34 mins.

99.88 %uptime over the past 90 days2 hrs 34 mins not fully operational

Enquiries

Messages to agents, and viewing requests.

Operational

Enquiries: 13 of the past 90 days were not fully operational, totalling 6 hrs 46 mins.

99.69 %uptime over the past 90 days6 hrs 46 mins not fully operational

Documents

Mandates, offers to purchase and signing, via Lucid Signing.

Operational

Documents: 8 of the past 90 days were not fully operational, totalling 7 hrs 12 mins.

99.67 %uptime over the past 90 days7 hrs 12 mins not fully operational

Property intelligence

Valuation context and plain-language search, via Sino AI.

Operational

Property intelligence: 17 of the past 90 days were not fully operational, totalling 13 hrs 59 mins.

99.35 %uptime over the past 90 days13 hrs 59 mins not fully operational

Accounts and billing

Agent subscriptions and payment processing.

Operational

Accounts and billing: 2 of the past 90 days were not fully operational, totalling 1 hr 8 mins.

99.95 %uptime over the past 90 days1 hr 8 mins not fully operational

Past incidents

  1. MinorResolved after 2 hrs 28 mins

    Property intelligence degraded — valuation context missing on listing pagesResolved

    1. resolved

      Resolved. Valuation context has been rendering on every listing page for over an hour. The cause was a schema change on our side that the model service was not told about, so it rejected the payload rather than answering it. Listings, media, enquiries and documents were unaffected throughout — the figures on the card are ours and were never sourced from this service.

    2. monitoring

      The payload has been corrected and context is returning on new requests. Watching the error rate before calling this resolved.

    Show 2 earlier updates

    1. identified

      Identified. A field we renamed on the listing record last week is still required by the request we send Sino AI, so every request has been rejected since the deploy. The listing itself, and every figure printed on it, is unaffected.

    2. investigating

      Valuation context is missing from listing pages. Erf size, rates, levies and price are unaffected and are reading correctly. Investigating.

  2. MajorResolved after 2 hrs 4 mins

    Documents unavailable — offers to purchase could not be sentResolved

    1. resolved

      Resolved after 2 hrs 4 mins. Documents prepared during the incident were queued rather than dropped, and all 34 have since been sent. Anything already signed was signed — no document was lost, and no signature needs repeating.

    2. identified

      Identified as an expired credential on our side of the Lucid Signing integration. Rotating it now. Documents already out for signature are unaffected and can still be signed; it is sending a new one that fails.

    Show 1 earlier update

    1. investigating

      Sending an offer to purchase or a mandate is failing. Browsing, search and enquiries are unaffected. Investigating.